⚙️ Operations1 / 412 min
⚙️Module 2 · Slide 4
The Home Infusion Ecosystem
Home infusion isn't just a pharmacy. It's a full ecosystem of six integrated functions that all have to work together. From the moment a referral comes in, to the ongoing monitoring of the patient, every piece matters. As a sales rep, you're not just selling one thing — you're selling the entire coordinated service.
The Six Functions
📥
Intake & Referral
The front door — patient info, insurance verification, PA kickoff
💊
Pharmacy Operations
Clinical heart — prescription review, labs, cold chain management
👩⚕️
Nursing Services
Patient-facing team — administration, monitoring, education
📋
Prior Authorization
Revenue protection — documentation, submission, appeals
🚚
Delivery & Logistics
Supply chain — medications, supplies, equipment coordination
📊
Clinical Monitoring
Ongoing oversight — labs, adherence, outcome tracking
